Before We Arrive
Once your cleaning appointment is scheduled, we'll confirm the date, time, and details of your service. If you have any special requests, priority areas, or questions, we're happy to discuss them before your visit.
Preparing for Your Cleaning
To help our team work efficiently, we recommend:
- Securing pets in a safe and comfortable area
- Picking up personal items, toys, clothing, and clutter from floors and surfaces
- Providing access instructions if you won't be home
- Identifying any areas that need special attention
Arrival & Access
Our cleaning professionals will arrive within the scheduled service window and come prepared with the necessary cleaning equipment and supplies. If you're not home during the visit, we'll follow the access instructions provided when scheduling.
Your Cleaning Plan
Before we begin, we'll review your service details and focus on the areas included in your cleaning plan. If there are any updates or special requests, we'll do our best to accommodate them.
Peace of Mind
Our goal is to provide a smooth, professional experience from start to finish. Clear communication before your appointment helps ensure your cleaning service meets your expectations.